Delivery and Returns

Shipping Costs

Standard delivery UK
3-5 working days
£4.49
Orders over £35 are free

Express delivery UK (1 -2 working days)
£6.49
Express delivery orders must be placed before 1pm Monday to Thursday (excluding Bank Holidays).
For orders over £35 Express Delivery is reduced to £5.49

Standard delivery Scottish Mainland
3-5 working days
£4.49

Standard delivery Scottish Highlands
3-5 working days
£11.05

Standard delivery Scottish Offshore
3-5 working days
£14.49

Standard Delivery Northern Ireland
3-5 working days
£9.49

Standard Delivery Ireland
3-5 working days
€15.99

Standard Delivery Isle Of Man
3-5 working days
£21.99

Standard Delivery Isle Of Wight
3-5 working days
£12.99

Standard Delivery Channel Islands
3-5 working days
£30.00

For order queries please contact us here.

ORDER TRACKING

You can track your parcel here: https://www.parcelforce.com/track-trace

What if I am not at home to sign for my order?

After an initial attempted delivery, we will automatically attempt redelivery on the next working day if we haven’t left your item at your local Post Office or with a neighbour. You can arrange an alternative redelivery or pick up by going to our redelivery page.

Adjust the delivery of your parcel here: https://www.parcelforce.com/redelivery#/

Can I choose a delivery slot?

Adjust the delivery of your parcel here: https://www.dpd.com/nl/en/receiving/

SERVICE UPDATES

All services are running as usual.

Return POLICY

All purchases from infuse My. colour are covered by our 30-day No Quibble returns policy.

All returns should be sent with a copy of your proof of purchase to the address below within 30 days of receiving it in order to receive a refund.

We highly recommend that you use a registered and insured delivery service as we do not accept any responsibility for lost or damaged returns. This type of service will also allow you to track your package and ensure its safe return as we cannot issue a refund for lost or damaged items.

infuse My. colour Returns
Red Hot Products Ltd
Unit 3-4, Jacks Way
Hill Barton Business Park
Clyst St Mary
Exeter
EX5 1FG

*Please note that we are regrettably unable to cover the postage costs of returns.